In this week’s edition, c-stores everywhere have gained an important new group of customers due to the coronavirus pandemic. We refer to such a customer as a “Grocery Buyer” or GB because they are now visiting your store to purchase items that they used to buy at a grocery store. How can you work to keep them?
Fuel sales used to be a reliable indicator of how in-store sales were performing and depending on which source you use, fuel demand is down at least 50% across the US. Surprisingly, since the Lockdown began, most stores have only seen a decline in retail sales of 20%, and, there are a handful of stores that are actually outperforming their numbers from last year. It’s like customers changed overnight along with top selling items. What is driving these changes?
Are you looking into a new tech stack for your stores? Think about what you really need to meet the demands of today and the challenges of the future.
Optimizing pricing through AI can help increase store revenue.
How technology is helping to drive the convenience customer experience
It’s hard to believe that convenience stores can stand to be more convenient. It’s true – Drive convenience with data.
The future will be enlightening for convenience retail. With big mergers, robust loyalty programs driven by real-time data are needed to adapt and drive revenue.
Developing a market of one strategy across – How can you personalize your marketing strategy?
The power to analyze information as it’s created allows retailers to reach solutions to business issues promptly, instead of weeks or months after the fact when opportunities have been missed.
Retail is constantly changing and so is the way consumers shop. The growing demand for a market of one experience is driving retailers to adopt data strategies that are designed to help them understand their customers.