Taiga is the platform for Convenience Retail
A unique suite of software as a service products designed to meet the ever changing needs of small and large convenience store operators. Giving you the flexibility and toolset to operate remotely as you grow without concern for upgrades or versions.
View, access, and analyze KPIs and scorecards for products, stores, regions, and customer segments from anywhere without waiting for the weekly sales reports. Know how your stores, fuel sales, and promotions are performing in real time when you have the opportunity to make an impact.
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Leverage real time data solve real world problems. The Hub automatically alerts you to outliers in your store operations. So you can act on demand changes, hot food/coffee availability, equipment problems, Out of Stocks, and other regular events that impact revenue and customer retention faster than ever before.
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Conversions are the most important measure of store performance and growth but notoriously difficult for operators to track. How many customers convert from pump to in-store? ... to QSR? ... to car wash? The Hub monitors this all important measure in real time helping you drive customers from pump to the highest margin areas of your operations.
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Your stores are valuable real estate. Understand your local customers and stores ensure that you have the right products and placement on the shelves at the right time for each store while also helping you understand the trends and the reasons why. Helping you make informed decisions with suppliers and better negotiate pricing and rebate tiers for the products you offer in store.
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Real-time action is a game changer for convenience
Convenience operators have known for a long time that business intelligence is key to a modern and successful growth strategy. Unfortunately, over 80% of operators are spending significant resources sorting through print reports, transaction logs, and unreliable 3rd party data sources creating little value and far too slow to act.
Taiga’s StoreKeep puts you back in the driver’s seat with real time performance metrics and outlier detection. How is Store 6 performing under the new manager? Forgot to replenish hot food before lunch at Store 3? Likely to run out of washer fluid ahead of tomorrow’s snowstorm? Understand how your stores are performing today when you have the opportunity to make an impact.
Still running your c-stores on routine?
Today’s convenience store operator has a vast ecosystem of data spread throughout their organization from numerous software systems, vendors, and versions. Operators know that utilizing this data for local insight and action has unlimited possibilities to generate revenue, reduce costs, and streamline operations.
So why are so many operators still making decisions based on routine? Until now, only 10% of your organization’s data is analyzed. The remaining 90% is unused, unstructured, and hidden in software that doesn’t talk to each other. Taiga’s proprietary Data Logistics Hub (DLH) starts the conversation between your software systems giving you One platform for insight informed decision making.
Where does my data come from?
Important data originates with customer transactions at point of sale, pump controllers, QSR, loyalty programs, inventory control, and many other sources at your c-stores. With certainty, most of this data sits idle in your stores because these systems weren’t designed for business intelligence they were designed to pump fuel, checkout customers, track stock, etc. Today, many of these systems come with reports or dashboards for operators but they will always be incomplete because none of them can show you the whole picture.
You need the dots connected to understand the who, when, where, and how of your c-stores.
Cutting edge technology designed for C-Stores
Taiga’s Data Logistics Hub (DLH) is the first true business intelligence platform designed and built for Convenience. Convenience operators are familiar with making due with good enough software designed for restaurant, grocery, and other areas of retail. However, when it comes to business intelligence, operators need a solution that is meant for convenience.
The Taiga Dock is set up in minutes at each of your stores. Just plug it in to enable secure real-time interfaces from store data to the Hub. The Hub takes it from there. Acting like a thousand consultants to make sense of your operational data and turn it into actionable information from the big picture down to the smallest detail.